Overview
Executive IP Core Back Office South Jobs in Karāchi, Sindh, Pakistan at PTCL.Official
Title: Executive IP Core Back Office South
Company: PTCL.Official
Location: Karāchi, Sindh, Pakistan
ARE YOU READY TO RISE WITH PTCL GROUP
We are not just industry leaders; we are redefining excellence with groundbreaking solutions. PTCL Group stands out in the technology industry with its commitment to high-end innovation and leading the way in delivering integrated ICT and Cellular Network services in Pakistan, all rooted in our journey of Culture Transformation & Change Management.
PTCL Group actively cultivates an inclusive & diverse culture that values and uplifts every individual, regardless of their gender, social background, religion, belief, or disability.
PTCL Group Vision & Values:
With a clear vision to become the largest technology player and champion driving the digital transformation of Pakistan, PTCL Group is guided by a set of our unified core values:
- Be Resilient
- Think Big
- Win Every Battle
- Value Success
IN THIS ROLE YOU WILL:
You will be responsible for managing and optimizing the Content Management System (CMS) operations, ensuring seamless content delivery, system performance, and superior customer experience. You will oversee the end-to-end lifecycle of CMS platforms, driving platform stability, executing upgrades, and collaborating with cross-functional teams to align system capabilities with overarching business objectives.
HOW CAN YOU EXPRESS YOUR TALENT:
- Manage day-to-day operations of the CMS platforms, ensuring 99.9% system availability and optimal performance.
- Oversee content integration, formatting, and publication workflows to ensure timely and accurate delivery across digital channels.
- Coordinate with IT, Marketing, and vendor teams to implement system upgrades, patches, and new feature rollouts.
- Perform regular system audits, troubleshoot technical issues, and resolve fault tickets within defined SLAs.
- Analyze user engagement and platform performance metrics to generate actionable reports for business stakeholders.
- Ensure compliance with data security, privacy standards, and digital governance policies across all managed platforms.
WHAT YOU NEED TO BE SUCCESSFUL:
Qualification
- Education: A Bachelor's or Master's degree in Computer Science, Information Technology, Software Engineering, or a related field.
- Experience: A minimum of 2 to 5 years of relevant experience in managing digital platforms, IT systems, or CMS operations.
Technical Competency:
- Proficiency in CMS administration and digital platform management.
- Strong understanding of web technologies, API integrations, and database management.
- Excellent fault management and technical troubleshooting skills.
- Data analysis and reporting capabilities.
PTCL Group's family-centric policies, offering 6-month maternity and 30-day paternity leave, along with a hybrid work model, redefine the workplace for a balanced and fulfilling career.
