Overview
Field Service Engineer Jobs in Bryanston, Gauteng, South Africa at ExecutivePlacements.com
Title: Field Service Engineer
Company: ExecutivePlacements.com
Location: Bryanston, Gauteng, South Africa
Field Service Engineer
Recruiter:
Dante Personnel
Job Ref:
JHB007535/TT-JH
Date posted:
Monday, April 20, 2026
Location:
Bryanston, South Africa
SUMMARY:
Our client, who is a supplier of office equipment based in JHB North, is looking for a Field Service Engineer in the IT sector who will be responsible for providing on-site technical support and assistance to customers or clients in the Gauteng area. Their primary role is to ensure that computer systems, networks, hardware, software, and other IT-related equipment are functioning correctly and efficiently. Overall, the role of an IT Field Service Engineer requires a combination of technical expertise, problem-solving skills, and excellent communication abilities to provide top-notch IT support to clients or end-users.
Salary: R25 000 – R40 000 CTC pm – based on experience
POSITION INFO:
Key Responsibilities:
Hardware and Software Installation:
- Install, configure, and troubleshoot computer hardware components, such as servers, workstations, routers, switches, and peripheral devices.
- Install and update software applications and operating systems.
Troubleshooting and Support:
- Diagnose and resolve hardware and software issues.
- Identify and address technical problems that customers or end-users encounter and provide solutions.
- Provide technical support to customers on-site.
- Respond to service requests, answer technical questions, and assist users in resolving IT-related problems
Network Support:
- Set up and maintain computer networks, including LAN (Local Area Network) and WAN (Wide Area Network) configurations.
- Troubleshoot network connectivity issues and optimise network performance.
Documentation:
- Create and update network documentation, including network diagrams, configurations, and standard operating procedures (SOPs).
- Maintain accurate documentation with regard to site and network credentials.
Collaboration:
- Work closely with other IT teams, including network architects, system administrators, and security professionals, to resolve complex network issues and implement network upgrades or changes.
Emergency Response:
- Be available for emergency calls and be prepared to respond quickly to critical system failures or network outages.
Testing and QC:
- Perform testing and quality assurance checks on IT systems to ensure they meet performance and security standards.
- Replace faulty hardware components and ensure that they are properly configured and integrated into the IT environment.
Travel:
- Depending on the scope of the role, IT Field Service Engineers may need to travel frequently to customer sites or branch offices.
- Mentor junior engineers, provide guidance, training and upskilling to team members.
Minimum requirements:
- Grade 12 Qualification
- Diploma, Bachelor's Degree in Information Technology, Computer Science, Electrical/Electronic Engineering, or a related field will be advantageous
- Drivers License
Experience:
- 2-5 years’ experience in the office automation industry
- 2–5+ years of hands-on experience in IT support, field service, or technical roles.
- Proven experience with on-site hardware/software installation, network setup, troubleshooting, and customer-facing support.
Technical Skills:
- Strong knowledge of computer hardware (servers, workstations, peripherals, routers/switches).
- Proficiency in installing, configuring, and troubleshooting operating systems (Windows, Linux) and software applications.
- Experience with network setup, maintenance, and troubleshooting (LAN/WAN, connectivity, performance optimisation).
- Familiarity with diagnostic tools, testing procedures, and basic IT security practices.
Soft Skills and Other Requirements:
- Excellent problem-solving and critical-thinking abilities.
- Strong customer service orientation with clear communication skills (verbal and written).
- Ability to work independently, manage priorities, and adapt to varied environments.
- Physical ability to lift equipment (up to 20–50 kg) and perform manual hardware work.
- Willingness to participate in on-call/emergency response and frequent travel.
Consultant: Tshwaragano Tlhabanelo – Dante Personnel Johannesburg
Apply via our website
If you do not hear from us within 5 days, please accept that your application was unsuccessful
