Overview
Fraud Prevention & Security Manager Jobs in Dublin, County Dublin, Ireland at An Post
Title: Fraud Prevention & Security Manager
Company: An Post
Location: Dublin, County Dublin, Ireland
The Fraud Prevention & Security Manager will play a key role within Security Services, with a dual reporting line to the Crime & Fraud Prevention Manager and the Head of Security Services for specific tasks. The role is responsible for supporting the development and implementation of fraud prevention strategies, controls, and investigations across the organisation, while ensuring compliance with regulatory requirements and industry best practice. Working closely with internal stakeholders, external agencies, and industry partners, the successful candidate will enhance fraud monitoring and detection processes, support the investigation and resolution of fraud-related incidents, and deliver guidance and training across the wider An Post network to help protect the organisation, its customers, and its financial services operations.
Responsibilities
The primary accountabilities associated with this role include but are not limited to the following:
- Continuous review and implementation of all Central Bank of Ireland (CBI) fraud-related requirements, while liaising with key stakeholders across the An Post network.
- Developing, reviewing and enhancing fraud-related frameworks, policies, risk registers and controls across the organisation, ensuring recommendations from Security Services are implemented and maintained through regular annual reviews.
- Working with the Fraud Monitoring Officer, MoneyHub Team Leaders, Product Managers, Risk Management, Compliance and IT to develop and implement robust Fraud Controls to monitor transactions and identify suspicious activity to enhance overall fraud prevention measures.
- Conducting detailed investigations into suspected fraudulent activity across all An Post products and teams, including reviewing transaction records, customer accounts, and internal processes while maintaining accurate and detailed records of investigations and outcomes.
- Designing, delivering and distributing fraud awareness training and communications to customers, employees and contract staff across the wider An Post network including the regular review and updating of An Post and An Post Money external website content.
- Provide coaching, guidance and mentoring to all An Post employees in relation to fraud related incidents and best practice.
- Producing fraud-related management information, statistics and centralised reporting, as well as preparing documentation and papers for relevant committees including MEARC, ARC and the Fraud & Cyber Forum.
- Managing the dedicated fraud reporting inbox, escalating any reports where necessary and reviewing any emerging trends in fraudulent activity.
- Supporting the decision-making process for An Post Money fraud claims by providing advice and guidance to FLOD teams on the management and resolution of fraud cases.
- Analysing complaints management information and data across the An Post network to identify trends and liaising closely with the Investigation Branch regarding potential issues of concern.
- Act as Deputy for Crime & Fraud Prevention Manager at industry meetings and forums led by organisations such as the Banking & Payments Federation Ireland and IBEC.
- Act as External Engagement Manager with the Garda National Economic Crime Bureau, other financial institutions and key delivery partners on fraud related matters.
- Leading and coordinating finance-related activities for Security Services teams, including budgets, purchase orders and non-pay expenditure, while providing regular updates to the Head of Security Services.
- Acting as system owner for Security Services systems, including the management of supplier contracts, agreements and associated costs.
- You must be an effective communicator and have experience in chairing meetings, workshops and delivering presentations.
- Demonstrate An Post values and behaviours in your day-to-day work and address behaviour that supports/conflicts with them.
Qualifications
The ideal candidate will have a minimum of 3–5 years’ experience in a fraud detection, investigation, security or a related field within the financial services industry together with 3–5 years’ experience working within a Finance/Payments environment, with an understanding of the relevant fraud regulations, legislation and requirements.
Candidates must also hold a Professional Qualification in Fraud Prevention
- Strong analytical and problem-solving skills, with the ability to analyse complex data sets and identify trends
- Effective communication and interpersonal skills, with the ability to collaborate with various teams and stakeholders
- Detail-oriented with strong organisational and documentation skills.
- A proven ability to work to challenging timelines
- Integrity and discretion are essential
- Excellent written and oral communications skills
- Excellent PC skills such as Microsoft Office Outlook, Word, Excel etc.
In order to secure an appointment as Fraud Prevention & Security Manager, the successful candidate must satisfy the Central Bank of Ireland Fitness and Probity Standards attaching to this designated Control Function role.
Critical Competencies
(The following competencies are critical to the delivery of results and/or to superior performance in this role:)
- Result oriented
- Teamwork
- Problem solving and analysis
- Attention to detail
- Influencing and gaining commitment
Salary
Salary range starting from €65,476 – 80% of median
Placement within the advertised salary range will be determined based on the successful candidate’s skills, experience, qualifications and alignment with the role requirements.
About the Benefits
In addition to a highly competitive remuneration package, we offer access to the following:
- An Post Company Medical Scheme
- An Post Pension Scheme
- PRIP Bonus Scheme
- Paid Maternity Leave
- Paid Paternity Leave
- An Post Employee Assistance Programme
- Digital gym with daily scheduled workouts
- Secure on-site bicycle parking & Cycle to Work Scheme
- Tax Saver Travel Pass
- Dublin City Location
How to Apply?
We welcome all interested candidates to submit a detailed CV by 5.00pm on Tuesday 14th July 2026.
At An Post we appreciate the value that diversity brings and believe our workforce should be reflective of the customers and communities we serve. That is why we actively welcome applications from people from all backgrounds, and do not discriminate based on gender, age, race, religion, marital status, sexual orientation, disability, membership of the Travelling community, or family status. We are committed to having an inclusive workplace where every employee feels they belong. If you require accommodations to be made during the recruitment process, or have questions relating to accessibility, please contact [email protected].
About An Post
An Post is one of Ireland’s leading organisations, offering financial and postal services as well as being a trusted gateway to government services. We are transforming from the old world of traditional letters and cash to the new digital world of e-commerce parcels and financial services.
An Post’s core purpose — to act for the common good, improving the lives of people in Ireland, now and for generations to come — is aligned with the United Nations Sustainable Development Goals, putting sustainability at the centre of everything we do. Corporate Social Responsibility plays a pivotal role at An Post as we focus on developing long-term sustainability. Diversity and Inclusion are also embedded in our strategy, as we continuously evolve to be representative of our employees and the communities we serve. Read more about our strategy and our progress today!
