Overview
IT Support Coordinator Jobs in Riyadh, Saudi Arabia at Abunayyan Holding
Title: IT Support Coordinator
Company: Abunayyan Holding
Location: Riyadh, Saudi Arabia
Job Title: IT Support Coordinator.
Location: Riyadh, Saudi Arabia.
Company: DCT, a subsidiary of Abunayyan Holding.
Role Purpose: Provide technical support to employees by assisting with hardware, software, network, and system-related issues to ensure smooth daily operations and effective IT service delivery.
Key Responsibilities:
- Provide first-level IT support for hardware, software, printers, and network issues.
- Log, track, and update support tickets in the IT system.
- Install and configure desktops, laptops, printers, and required software.
- Support employees with system usage and basic IT training.
- Maintain IT inventory and record assigned devices.
- Assist in resolving internet, Wi-Fi, and connectivity issues.
- Follow IT security policies and report risks or incidents.
Necessary Knowledge and Experience:
- Basic understanding of IT support operations and troubleshooting.
- 1–3 years of experience in IT support or a related field preferred.
Education and Certification Minimum Requirements:
- Diploma or Bachelor’s Degree in Information Technology, Computer Science, or related field.
- Microsoft certifications are an advantage.
Technical Skills:
- Hardware and software installation.
- Basic network troubleshooting.
- Printer and peripheral support.
- Microsoft Windows administration.
- Microsoft Office support.
- IT ticketing system usage.
- User account management.
- Remote support tools usage.
- Cybersecurity Awareness.
