Overview
IT Support Specialist (Surabaya, Indonesia) Jobs in Surabaya, East Java, Indonesia at camLine | Elisa Industriq
Title: IT Support Specialist (Surabaya, Indonesia)
Company: camLine | Elisa Industriq
Location: Surabaya, East Java, Indonesia
Your Responsibilities Include But Not Limited To:
- Deliver first- and second-line support for hardware, software, and network issues.
- Support and administer Microsoft 365 (M365) services, including Teams and SharePoint.
- Handle office IT support, including meeting room equipment and peripherals.
- Install, configure, and maintain laptops and other devices for new and existing employees.
- Troubleshoot and support Windows, macOS, and Linux environments.
- Assist with user account management and access control.
- Collaborate on IT projects and contribute to global initiatives
- Document solutions and maintain accurate records in the ticketing system.
What Skills & Experience You Will Bring To Us
- Proven experience in IT support or a similar role.
- Strong knowledge of Windows, macOS, and Linux operating systems.
- Experience with M365 administration and related tools.
- Familiarity with networking concepts and troubleshooting.
- Familiarity with Identity and Access Management (IAM) is a plus.
- Understanding basic security and IAM concepts: Authentication & Authorization, User and Access Management.
- Familiarity with SSO, OAuth, LDAP/ Active Directory, and Role Base Access Control (RBAC)
- Excellent problem-solving and communication skills.
- Ability to work independently and as part of a global team.
- Relevant certifications (e.g., ITIL, Microsoft, CompTIA A+) are a plus.
- Strong communication skills in English (written and spoken).
Contact:
Email: [email protected]
