Overview
Outdoor Plaza Security Supervisor Jobs in New York, NY at Quality Protection Services (QPS)
Title: Outdoor Plaza Security Supervisor
Company: Quality Protection Services (QPS)
Location: New York, NY
Position Overview:
We are seeking an experienced and professional Outdoor Plaza & Perimeter Security Supervisor to oversee daily security operations within a privately owned public space (POPS) and all outdoor areas contiguous to the commercial building, including sidewalks, entryways, and surrounding perimeter zones. This role is responsible for supervising security personnel, ensuring a safe and welcoming environment, and enforcing site-specific rules and regulations.
Preference will be given to candidates with prior law enforcement supervisory experience, particularly retired NYPD supervisors.
This position reports to the Director of Security
Key Responsibilities:
- Confer daily with the Director of Security and brief on conditions and observations.
- Supervise and direct outdoor security staff assigned to the plaza and all contiguous exterior areas
- Monitor activity within the plaza, sidewalks, and building perimeter to ensure safety and compliance
- Enforce rules and regulations of the privately owned public space (POPS) and adjacent outdoor areas in a fair and consistent manner
- Maintain outdoor high-visibility presence to deter unwanted or unsafe behavior
- Respond to incidents, disturbances, and emergencies in a calm and professional manner
- Coordinate with building management and local authorities when necessary
- Ensure regular patrols are conducted of all exterior zones, plaza’s, including entrances, exits, and surrounding areas
- Prepare detailed incident reports and daily activity logs
- Train, mentor, and evaluate security personnel
- Ensure all posts are properly staffed and officers are trained and performing assigned duties
- Make recommendations on deployment and tactics
- Establish relations with local NYPD resources as well as adjoining Business Improvement Districts (e.g. Garment District BID)
- Ensure all Outdoor Security Officers are properly attired and look professional
Qualifications:
- Prior supervisory experience in security, law enforcement, or related field required
- Proven ability to engage professionally with individuals in vulnerable or high-stress situations, including those experiencing homelessness, mental health challenges, or substance-related impairment, and to safely de-escalate agitated or aggressive behavior
- Retired NYPD supervisor (Sergeant or above) strongly preferred
- Strong knowledge of public safety practices and conflict resolution
- Excellent communication and leadership skills
- Ability to handle high-pressure situations with sound judgment
- Familiarity with NYC privately owned public space (POPS) regulations is a plus
- Valid NY State Security Guard License (or ability to obtain)
- CPR/AED/First Aid certification preferred
Physical Requirements:
- Ability to stand and walk for extended periods
- Ability to work outdoors in varying weather conditions
Schedule: Full-Time (3:30 pm to 11:30 pm, Monday to Friday)
