Overview
Security Gatehouse Officer Jobs in Tyne And Wear, England, United Kingdom at Falck
Title: Security Gatehouse Officer
Company: Falck
Location: Tyne And Wear, England, United Kingdom
Job Description
Main Areas of Responsibility
- Conduct security gatehouse duties, controlling traffic and personnel entering and leaving site during normal work activities and in the event of emergency conditions.
- Carry out weighbridge duties including maintaining accurate records.
- Participate in required Emergency Response Team (ERT) Functions such as support with roll calls during emergency activations.
- Opening of emergency access gates
- Closure of barriers and barrier gates
- Support AESC staff with roll calls in the event for fire/emergency
- Building evacuations (if requested)
- Facilitate Blue light services whilst they are on site
- Co-ordinate site access for blue light services
- Support the AESC Site Main Controller (SIC)
- Support the AESC Roll Call Co-ordinator (RCC)
- Monitor Alarm panels (fire) during incidents
- Act as “runners” during incidents
- Control of staff and contractors during ERT incidents
- Carry out routine patrols and investigation of security detection activations using CCTV and physical observations in line with GDPR rules.
- Control of staff and contractors during normal operations
- Direct staff and/or visitors to specific areas and accompany them if required
- Monitor site turnstiles
- Report incidents when observed and participate in investigations (as required)
- Facilitate and operate the booking in and out of tankers, vehicles and cranes etc on to the main site
- Control activities on the main car parking areas to ensure security and safety for users
- Control of vehicles and vehicular access during normal and abnormal operations.
- Carry out site inductions for visitors, starters, interviewees etc
- Support random drug & alcohol testing (as required)
- Conduct random/prescribed car searches (as required)
- Enforce site bans/barring for ex-employees/contractors (as required)
- Presenting a smart, alert, visible and commanding security presence at all times, at the premises of our clients.
- Greeting, assisting, and directing members of the public visiting the premises of our clients.
- Conducting shift handover procedures at the start and end of each shift to ensure all matters of concern or note occurring during a shift are passed on for the purposes of service and incident management continuity.
- Writing complete and accurate handover and incident reports and taking appropriate action as required on all reports passed to the employee at the commencement or during a duty shift.
- Ensuring the safety and security of our client’s buildings and assets by carrying out all duties in adherence with the Site Assignment Instructions.
- Working as part of a team to provide Conflict Resolution assistance at client premises where there is a potential for conflict.
Key Attributes
Essential
- Have the right to work in the UK
- Valid SIA Licence.
- Driving Licence and access to vehicle.
- Required to complete health surveillance.
- Required to go through BS7858 screening and vetting process.
- Fully Comprehensive 5-year work/education history; including full company names, addresses and landline contact numbers for the vetting process.
- Excellent interpersonal, communication and customer service skills with the ability to communicate effectively with staff and external customers.
- Computer literate, with keyboard skills and experience of word-processing, (Microsoft Word)
- Reliable with excellent time-management skills
- Available to travel to 2 cover other sites in the region if required.
- Security systems knowledge.
- Telephone/switchboard skills.
Desirable
- First Aid Training would be an advantage.
- High degree of flexibility when required.
