Security Managed Services Practitioner Jobs in Mérida, Yucatán, Mexico at Accenture México
Title: Security Managed Services Practitioner
Company: Accenture México
Location: Mérida, Yucatán, Mexico
We are looking for a Security Managed Services Practitiones to join our security team. This role focuses on detecting and triaging security events to help protect our systems and data.
Key Responsibilities:
Monitor and triage security alerts generated by the SIEM platform and respond to incidents via ticketing system.
Perform initial analysis, validation, and classification of security events and potential threats.
Execute basic incident response actions following documented runbooks and playbooks.
Conduct foundational investigation of network, endpoint, and system activity (e.g., IPs, ports, protocols, logs).
Escalate confirmed or high-risk incidents to Level 2 analysts with clear documentation and evidence.
Maintain accurate and timely ticket updates, including findings, actions taken, and recommendations.
Support continuous improvement by identifying false positives, tuning opportunities, and documentation gaps.
Adhere to SLAs, operational procedures, and compliance requirements.
Qualifiations:
Demonstrate foundational knowledge of cybersecurity concepts, networking fundamentals, and common attack techniques.
Strong analytical and documentation skills.
Advanced English (spoken and written).
Bachelor's Degree in relevant field of studies.
