Overview
Telle Collector Jobs in Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates at NAFFCO Careers
Title: Telle Collector
Company: NAFFCO Careers
Location: Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates
Job Summary
We are seeking a motivated and customer-focused Teller Collector to join our team. The role involves receiving customer payments, processing cash and cheque transactions, maintaining accurate records, and providing a professional and efficient service. The ideal candidate will be trustworthy, numerate and comfortable working in a fast-paced environment.
Key Responsibilities
- Receive and process cheque and electronic payments from customers in line with company procedures.
- Issue official receipts and ensure correct accounting of daily takings.
- prepare banking deposits in accordance with internal controls.
- Handle customer enquiries related to payments, balances and basic account information, escalating complex issues to supervisors.
- Maintain accurate and organised payment records, logs and supporting documentation.
- Adhere to security and cash-handling policies to protect company assets and reduce risk.
- Support audit and reconciliation activities by providing required documentation and explanations.
- Assist with other front-of-house tasks as required, including directing customers and supporting colleagues during busy periods.
- Contribute to continuous improvement initiatives to enhance efficiency and customer experience.
Requirements
- Minimum secondary education; diploma or certificate in finance, business or related subject preferred.
- 1–3 years’ UAE experience in cash handling, cashiering or teller role preferred.
- Strong numerical accuracy and attention to detail.
- Good communication skills and a customer-focused manner.
- Ability to work reliably, maintain confidentiality and follow strict cash-handling procedures.
- Proficient with basic computer systems and point-of-sale (POS) or banking software.
- Integrity, punctuality and a proactive attitude to problem solving.
