Overview
Traffic Enforcement Officer Jobs in Baltimore, MD at Baltimore City Department of Transportation
Title: Traffic Enforcement Officer
Company: Baltimore City Department of Transportation
Location: Baltimore, MD
Company Description The Baltimore City Department of Transportation is responsible for maintaining and improving the city’s transportation infrastructure to ensure a safe, reliable, and efficient system for all users. The department supports multiple and sustainable modes of transportation, serving residents, businesses, and visitors throughout Baltimore City. Its work is focused on accessibility, safety, and mobility across streets, sidewalks, and transit corridors. By enhancing transportation networks, the department promotes livable, vibrant, and connected communities. Team members contribute directly to public service and the quality of life in Baltimore.
Role Description The Traffic Enforcement Officer is a full-time, on-site role based in Baltimore, MD. The individual in this role monitors streets, parking areas, and designated zones to enforce traffic and parking regulations, issuing citations or warnings as appropriate. Daily responsibilities include observing and documenting violations, collecting and securing evidence as needed, and preparing clear and accurate reports. The role involves regular interaction with community members to provide information, answer questions, and support voluntary compliance with traffic laws. The Traffic Enforcement Officer works both independently and as part of a team, often outdoors in varying weather conditions and in coordination with other city departments and public safety partners.
Qualifications
- Ability to apply traffic and parking regulations in a consistent and fair manner; familiarity with basic law enforcement principles relevant to traffic enforcement.
- Strong communication and customer service skills to interact professionally with the public, explain regulations, and de-escalate tense situations when needed.
- Skills in observation, investigation, and evidence documentation, including accurate note-taking, report writing, and handling of supporting materials (e.g., photos, records).
- Ability to work outdoors on foot for extended periods, including in varying weather conditions, and to navigate city streets and neighborhoods safely.
- High school diploma or equivalent; prior experience in transportation, security, law enforcement support, or a related public service field is preferred.
- Strong attention to detail, reliability, and integrity, with the ability to follow established procedures and maintain confidentiality.
- Valid driver’s license with a satisfactory driving record, and ability to work variable shifts, including early mornings, evenings, weekends, and holidays as required.
