Overview
Access Services Supervisor Jobs in Racine, WI at Racine
Title: Access Services Supervisor
Company: Racine
Location: Racine, WI
JOB REQUIREMENTS: We strongly encourage City of Racine residents to
apply. We're committed to building a workforce that reflects and
understands the community we serve. City residents will earn a 4%
differential on top of the hourly pay range. Learn more and apply today!
Position Purpose: The Racine Public Library has been the community's
educational and informational institution since 1897. All employees are
expected and encouraged to create a positive and friendly environment
for library users, the community, and co-workers. It is expected that
all employees be flexible, responsive to change, and take a leadership
role when necessary. Essential duties may change in response to evolving
community needs. Under the direction of the Deputy Director, the Access
Services Supervisor manages all functions of the Circulation Department.
This position is responsible for smooth operation of public services
related to circulation and access in accordance with library policy,
including but not limited to patron registration, holds management,
materials check-in and check-out, fee collection, deliveries,
processing, and cataloging. The Access Services Supervisor is
responsible for the supervision of all full-time and part-time employees
of this department. This position is full-time, with the specific work
schedule to be mutually agreed upon with the employee and supervisor;
evenings and weekends required as needed. Essential Duties: Oversee all
circulation of library materials in the library and through extension
services. Oversee operation of Circulation employees, equipment, and
functions. Assist or lead in interviewing and recommending for hire
candidates for Circulation employees when needed. Coordinate all
training and supervise and appraise the performance of all Circulation
employees, providing continual corrective guidance and documentation
Responsible for assessing continuing education and training needs of all
employees in Circulation departments. Lead or assist in leading
departmental/interdepartmental meetings for Circulation departments.
Handle patron problems to an appropriate resolution. Plan long-range
activities in accordance with the library's Strategic Plan, including
evaluation and recommendation of service improvements, collections,
programs, technology, equipment and facilities. Establish, approve, and
maintain work schedule for entire department. Maintain knowledge of
current techniques and methods used in providing public library
services. Provide monthly reports and other regular circulation reports
as assigned. Represent Racine Public Library at Prairie Lakes Library
System committees and other committees as appropriate. Oversees general
patron inquiries about hours, book return locations, bookmobile
locations, etc. Maintain a consistent and reliable attendance record.
Additional Tasks and Responsibilities: Perform all Supervisor level
duties in the library for Circulation Perform other duties and work on
special projects as assigned Attend trainings related to Lead Supervisor
role Assist in leading efforts from Library Administration towards
various cultural transformation goals Attend staff meetings and meetings
of community organizations, as required Physical Demands of the
Position: Ability to lift a minimum of 60 pounds of library materials
from one area to another. Ability to stand for 5 hours with a break.
Sitting, standing, walking, stooping, kneeling, crouching, climbing,
balancing, bending, twisting, reaching, filing, talking, listening,
concentrating, handling, grasping, writing, sorting. Environmental/Work
Conditions: Public service situation in a modern office environment with
a large volume of public interaction. Forty-hour work week, with some
evening and weekend work. Equipment Used: Computer terminals, automated
materials handler, laser scanners, telephones, cash registers, copy
machines, postage meter, 3M security system, calculators, ax machine,
A/V equipment, camera, walkie-talkie, and other tools used in the
library environment. ***** OTHER EXPERIENCE AND QUALIFICATIONS:
Minimum Qualifications: Bachelor's Degree with two or more years of
Public Library Experience, MLIS Preferred. Knowledge, Skills, And
Abilities Required: Knowledge of current standards and best practices
used in providing public library services, including circulation and
technical services. Knowledge of Sirsi Dynix Workflows Integrated
Library System (ILS) for circulation, patron management, and cataloging
Preferred. Experience With Google Workspace Apps, Including Sheets,
Docs, Gmail, and Forms Excellent oral, written, interpersonal, and
Public Relations Skills. Strong Budgeting Skills, Experience In Ordering
from multiple vendors, and basic knowledge of library vendors and
ordering processes (Ex. Brodart, Ingram, Demco, etc.) Ability to analyze
data to recognize trends, assess effectiveness, and turn insights into
actionable improvements. Ability to confidently supervise, evaluate,
coach, and manage a diverse staff. Ability to work cooperatively with
other library departments and community partners Ability to use personal
judgment to effectively problem-solve. Ability to work with a diverse
public politely and with respect. Ability to communicate effectively in
Spanish, both orally and in writing, desirable. ***** APPLICATION
INSTRUCTIONS: Apply Online:
https://www.governmentjobs.com/careers/racinewi/jobs/5372690/access-services-supervisor?page=1&pagetype=jobOpportunitiesJobs
