Overview
Communications Specialist-Telecom & Network Systems Jobs in Eastern Africa at SolutionMall
Title: Communications Specialist-Telecom & Network Systems
Company: SolutionMall
Location: Eastern Africa
1. About SolutionMall
SolutionMall is a global B2B solution delivery platform serving infrastructure, industrial, IT, IoT, communication network, ELV, and project-based procurement needs.
Unlike traditional product trading platforms, SolutionMall focuses on structured solution delivery. We support customers through requirement clarification, product selection, solution matching, technical documentation support, supply coordination, quotation support, delivery coordination, and long-term project follow-up.
In communication system opportunities, SolutionMall can support product and solution needs involving:
Fiber optic communication systems
Data center and network infrastructure
Wireless communication and transmission systems
CCTV and security communication networks
Industrial communication and IoT systems
Structured cabling and ELV systems
Communication equipment, accessories, tools, and testing instruments
Project-based communication network solutions
2. Role Overview
We are looking for a Communication Systems Solutions Engineer – East Africa to support SolutionMall’s communication system business development and project opportunity follow-up across the East African market.
This is a flexible cooperation-based role suitable for professionals with local project experience, technical communication capability, customer resources, system integrator connections, contractor relationships, or project development capability in communication systems, ICT infrastructure, fiber optic networks, data centers, ELV systems, industrial networking, IoT communication, or security communication networks.
The role focuses on identifying local project opportunities, supporting early-stage technical communication, assisting requirement clarification, supporting RFQ development, and helping SolutionMall connect regional communication system demand with suitable products and solution resources.
This is not a pure office-based engineering role, and it is not limited to telecom operator engineering. It is more suitable for candidates who understand communication system projects and can support customer communication, solution direction matching, project follow-up, and business development.
The ideal candidate should be able to support:
Customer and project opportunity development
Requirement clarification
RFQ and quotation coordination
Communication system solution promotion
Technical and commercial coordination
Local market feedback
Project advancement support
3. Key Responsibilities
Customer and Project Development
Identify and develop potential customers and project opportunities across East Africa, including:
System integrators
ICT contractors
Electrical and ELV contractors
Engineering companies
Telecom-related project stakeholders
Data center and IT infrastructure customers
Security and low-voltage system companies
Industrial and infrastructure project owners
Government, enterprise, and commercial project contacts
Build and maintain practical relationships with local customers, project-side contacts, consultants, contractors, procurement teams, and technical stakeholders.
Support SolutionMall in expanding regional access to communication system projects, ICT infrastructure opportunities, and project-based supply needs in East Africa.
Communication System Solution Support
Support customer communication for product and solution categories such as:
Fiber optic networks
FTTx and optical transmission products
Structured cabling systems
Network switches and communication devices
Data center cabling and connectivity
Wireless communication and transmission systems
CCTV transmission and security communication networks
Industrial Ethernet and IoT communication systems
ELV communication and facility network systems
Communication testing tools, installation tools, and supporting accessories
Help customers understand how different products and subsystems can be combined into practical communication network solutions for commercial buildings, industrial sites, data centers, infrastructure projects, public facilities, and smart facility applications.
Support early-stage requirement clarification and solution direction matching.
RFQ and Project Follow-Up
Follow up with customers on project background, technical requirements, usage scenarios, procurement direction, budget expectations, and timeline.
Help convert early customer interest into active RFQs and practical project discussions.
Coordinate with SolutionMall teams to keep qualified communication system opportunities moving forward.
Assist in project verification, solution confirmation, quotation communication, and order-related follow-up where needed.
Technical and Commercial Coordination
Support quotation progress, customer feedback collection, and next-step coordination.
Help identify which leads are active, qualified, and suitable for deeper engagement.
Coordinate basic product and solution communication between customers and SolutionMall teams.
Support communication with customers during technical discussion, commercial negotiation, quotation confirmation, and order-related stages.
Market Feedback and Channel Development
Share local market insights in East Africa, including:
Demand trends
Project opportunities
Customer preferences
Pricing sensitivity
Channel conditions
Competitor activity
Common technical requirements in communication system projects
Local procurement habits and project decision-making processes
Help SolutionMall strengthen its regional market understanding and cooperation strategy in East Africa.
4. Qualifications
Required
2+ years of experience in one or more of the following areas:
Communication system engineering
ICT infrastructure projects
Telecom equipment or network products
Fiber optic communication products
Structured cabling systems
IT infrastructure or data center solutions
CCTV, ELV, or security communication systems
Industrial communication or IoT systems
System integration or engineering project support
Technical sales, solution support, or project coordination
Practical understanding of one or more of the following:
Communication network project requirements
Fiber optic and cabling system applications
IT infrastructure or data center communication systems
ELV and security communication networks
Contractor, consultant, or procurement workflows
RFQ, quotation, or project opportunity follow-up
Strong customer-facing communication ability.
Ability to identify project opportunities and follow up with local customers or project contacts.
Comfortable working in a flexible, cooperation-oriented business development and project support role.
Working proficiency in English.
Preferred
Existing customer or project resources in East Africa.
Experience working with system integrators, contractors, consultants, telecom-related companies, ICT companies, security companies, or project owners.
Experience in RFQ follow-up, quotation coordination, project opportunity development, or technical-commercial communication.
Familiarity with local procurement ecosystems in East Africa.
Experience in fiber optic, data center, ELV, industrial networking, or communication infrastructure projects is a strong advantage.
5. Work Model
This role follows a flexible cooperation-based model.
The main focus areas include:
Customer development
Project opportunity tracking
Requirement clarification
RFQ and quotation follow-up
Product and solution communication
Technical and commercial coordination
Local market feedback
Project advancement support
For suitable candidates, SolutionMall may provide regional cooperation support and long-term business development opportunities based on verified customer resources, project progress, and actual contribution.
This role is especially suitable for professionals who already have experience or customer access in communication systems, ICT infrastructure, fiber optic networks, ELV systems, system integration, industrial communication, or engineering project channels in East Africa.
6. Compensation and Cooperation Benefits
SolutionMall provides a performance-linked cooperation model based on actual business contribution, including:
Customer development results
Qualified opportunity creation
RFQ progression
Project advancement
Order and business outcomes
Long-term cooperation value
Detailed cooperation terms can be discussed during the interview process based on the candidate’s experience, customer resources, regional capability, and project contribution.
7. How to Apply
Please apply with a short note highlighting your relevant experience in:
Communication systems
Fiber optic or structured cabling projects
ICT infrastructure or data center solutions
ELV, CCTV, or security communication systems
Industrial communication or IoT systems
System integration or engineering project support
RFQ and quotation follow-up
East Africa customer or project development
You may also send your updated CV to: [email protected]
